HOME SERVICES PORTFOLIO VALUE PROCESS ABOUT US
OVERVIEW RESEARCH DESIGN TESTING
Product Testing
Knowing which test method to use stems from a clear understanding of where you are in the development cycle and what you hope to accomplish with the research. SalemSystems has the experience to help you stay agile and identify which method is right for you.
 
Usability Testing Methods: Benefits and Risks
Comparative Tests Prototype Tests Interactive Tests Validation
Tests
When Pre-design,
to uncover market need
In early design,
to test design ideas
During design, to ensure designs stay on target

Before Re-design to uncover UI issues At Release,
to measure success

Good for Comparing:
- Features
- Usefulness
- Ease of Use
- Problems
Exploring:
- Design concepts
- Terminology
- Navigation
- Structure
Iterating Testing:
- Interactions
- Animations
- Integrations
- Processes

Verifying:
- Baseline usability
- Overall Experience
- Success metrics
Goal Guide design
- Sets features
- Identifies needs
- Spots problems &    solutions
Test structure
- User Goals
- Mental Models
- Architecture

Inform design
- Integrations
- Iterations
- Interactions
Set benchmarks
- Performance
- Actual usage
- Total process
Benefit Fewer changes
- Features are    based on market
- 10-20 users
- 60-90 mins./test
Lowest $
- Changes are made    before coding
- 3-4 users
- 30-60 mins./test

Low $$
- Changes are made    on components
- 5-8 users
- 60-90 mins./test
High $$$
- Changes are made    before release
- 8-12 users
- 90-120 mins./test
Challenges Not enough
- Features based on    market only
- Innovation   avoidance
Lower validity
- Incomplete    experience
- Fewer users
Incompleteness
- Partial experience
- Fewer elements
Too Late
- Costly changes or    no changes
- Unmet customer    need
 
Home Services Portfolio Value Process About Us
Copyright SalemSystems 2001